Turnaround of a professional services firm
Turned a 35% deficit into a surplus, retained 100% of clients, raised morale.
‘We’ve come to learn that you always deliver’
EXECUTIVE DIRECTOR, LEADING LIFE SCIENCES BUSINESS
Our primary clients are small to mid-market businesses in the life sciences, financial and business services sectors.
Turned a 35% deficit into a surplus, retained 100% of clients, raised morale.
Approach:
• Appointed as Interim Director for one year to lead the turnaround efforts
• Set a new strategic direction to re-position the firm in the marketplace
• Restructured to reduce costs, grow revenues and improve service
Outcome:
• Delivered a budget surplus
• Secured 33% more new business and raised margins
• Retained 100% of clients
• Avoided redundancies and dramatically increased staff engagement
• Improved budget forecasting, sales effectiveness and workload planning
Grew projected income by £3m and gross profit by £1.35m, doubling expected annual revenue for lagging service lines.
• Grew the sales pipeline
• Secured a valuable, exclusive marketing deal
• Sourced an attractive acquisition target and strategic alliance partners
'The hallmarks were integrity, effort and much success.'
DIRECTOR, £20M PREMIER MEMBERSHIP
ADVISORY FIRM
'It was a homerun from the first meeting.'
CEO, £100M FINANCIAL SERVICES
OUTSOURCING FIRM
'Our Interim VP of Operations was fantastic - utterly professional with a terrific work ethic.'
CEO, €100M+ MEDTECH COMPANY
'LXA provided invaluable support for our strategy, business plan and pitch, enabling us to win crucial endorsements and hit our milestones.'
CEO, TECHNOLOGY STARTUP